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Cookies Policy

At Vegas Hero Casino, we use cookies to provide you with a better browsing experience and enhance the functionality of our site. This Cookies Policy aims to explain how and why we use cookies, what types of cookies are used on our website, and your options for controlling them.

What Are Cookies?

A cookie is a small text file stored by your web browser (e.g., Chrome, Firefox) when you visit a website. It typically contains anonymous information such as login data, language preferences, or user settings. Cookies help websites remember your actions, such as filling in forms or adding items to baskets.

Why Do We Use Cookies?

We use cookies for various reasons:

  • To provide essential functionality
  • To personalize and improve your browsing experience
  • To gather anonymous statistics on website usage
  • To enable targeted marketing

Essential Cookies

These are necessary for the site's core features, such as login persistence or cart management. Disabling these will severely limit our service.

  • Session ID: Unique identifier for each user session.
  • CSRF Protection Token: Prevents unauthorized form submissions.

Session and Persistent Cookies

Cookies can be categorized based on how long they remain active:

  • Session cookies: Stored temporarily, until the browsing session ends. They don't retain data after closing your browser.
    • Authentication cookies: Validated user login sessions
    • Preference storage: User-specific language or currency settings
  • Persistent Cookies: Remain stored even after closing your browser (e.g., for a set time period).

Functional and Analytics Cookies

These help us improve site functionality and gather statistics.

  • Functional Cookies:
    • Cookie preferences management cookie
    • Data security related cookies
  • Analytics and Performance Cookies: Help evaluate website performance.
    • Third-party analytics software (e.g., Google) for visitor tracking.

Language Settings, Login/Persistence, and User Preferences

We provide features to personalize your experience:

  • We use cookies to remember language settings or location preferences to ensure you see the most relevant content.
  • Some third-party services enable login functionality, storing session data.
  • Remembering previous form submissions (e.g., for filling in contact forms).

Device Recognition and Security Cookies

These are used to enhance security and device recognition:

- Unique identifiers tied to user devices    * Anti-fraud cookies: Protecting against malicious automated tools.

Third-Party Integrations

Our website integrates with third-party services, such as analytics software. These integrations use their own set of cookies to provide the service:

  • Advertising partners may also use tracking technologies like pixels.
    • To personalize ads on websites other than ours based on browsing habits

Browser Cookie Controls and Clearing Cookies

  • Browser-specific cookie controls allow you to control or remove individual types of cookies, including blocking or deleting:
    • Session and persistent
    • Third-party

Clearing browser cache may also result in lost login sessions.

We encourage users to clear their browsing data if they believe that a legitimate security threat exists.

Site Functionality Impacts When Cookies Are Disabled

Cookies enable the following features:

  • User-specific preferences stored securely.
    • Maintaining progress in games or interactive activities
  • Easier navigation with pre-set language options.

Disabling cookies may limit our ability to personalize your experience and impact functionalities like remembering login credentials or user settings.

Aggregated Analytics Information

We collect aggregated data from various tools, such as web analytics packages. These insights help us improve our service, but the specific details of the collected metrics might vary by tool.

Technical Diagnostics and Performance Optimisation

Cookies are not used to diagnose technical issues. We do monitor website performance through different methods including logs and third-party solutions to optimize user experience.

User Experience Improvements

Based on analytics insights, we can improve your browsing session:

  • Faster loading pages
    • Enhanced personalized recommendations

Our platform will adapt based on aggregated information from various tools.

Cookie Consent Management

We use the EU consent framework to ensure transparent data management practices. We store a 'consent flag' cookie and respect user preferences for blocking cookies or specific categories.

If you decide to change your preference, please note that this might impact certain website functionalities.

Browser Storage Technologies

  • Local storage: A technology storing data locally on the browser
  • Cookies remain a key feature of our platform for functionality

We use other technologies as well when necessary.